Terms and conditions

Terms and conditions were last updated on August 29, 2024

1. Introduction

These Terms and Conditions apply to this website and to transactions relating to our products and services. You may be bound by additional agreements relating to your relationship with us or any products or services you receive from us. If any provisions of the additional agreements conflict with any provisions of these Terms, the provisions of the additional agreements will prevail.

2. Linking

By registering on, accessing or otherwise using this website, you agree to be bound by the terms and conditions set out below. The mere use of this website constitutes your knowledge and acceptance of these Terms and Conditions. In some particular cases, we may also ask you to explicitly accept them.

3. Electronic communication

By using this website or communicating with us electronically, you agree and acknowledge that we may communicate with you electronically on our website or by sending you an email, and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement, including, but not limited to, the requirement that such communications be in writing.

4. Intellectual property

We or our licensors own and control all copyright and other intellectual property rights in the Website, and the data, information and other resources displayed by or accessible within the Website.

4.1 All rights reserved

Unless specific content indicates otherwise, you are not granted a license or any other rights under copyright, trademark, patent or other intellectual property rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed in any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market or otherwise exploit any resources from this website in any way, without our prior written permission, except and only to the extent otherwise provided for in mandatory law provisions (such as the right to quote).

5. Third party property

Our website may include hyperlinks or other references to third party websites. We do not control or review the content of third party websites accessed from this website. Products or services offered by other websites will be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.

We will not be responsible for the privacy practices or the content of these sites. You assume all risks associated with the use of these websites and any related third-party services. We will not accept any liability for any loss or damage, however caused, resulting from your disclosure of personal information to third parties.

6. Responsible use

By visiting our website, you agree to use it only for its intended purpose and as permitted by these Terms, any additional agreements with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or our services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use any data collected from our website for any direct marketing activities, or conduct any systematic or automated data collection activities on or in relation to our website.

Any activity that causes or may cause damage to the website or interferes with its operation, availability or accessibility is strictly prohibited.

7. Registration

You may register for an account on our website. During this process, you may be asked to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to share your passwords, account information, or secure access to our website or services with any other person. You must not allow any other person to use your account to access the website because you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.

After account cancellation, you will not attempt to register a new account without our permission.

8. Returns and Refunds Policy

8.1 Right of withdrawal

You have the right to withdraw from the contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unequivocal statement (for example, a letter sent by post, fax or email). You will find our contact details below. You can use the attached template for withdrawal form, but it is not mandatory.

You can also fill out and submit electronically the model withdrawal form or any other unequivocal declaration on our website.

If you use this option, we will promptly notify you of receipt of such withdrawal on a durable medium (e.g. by email).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

8.2 Consequences of withdrawal

If you withdraw from the contract, we will reimburse you for all payments we have received, including delivery charges (with the exception of any additional charges resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from the contract. We will make such reimbursement using the same means of payment that you used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any commission as a result of such reimbursement.

You must return the goods or hand them over to us or to a person authorised by us to receive them, without undue delay and in any event not later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you return the goods before the 14-day period has elapsed.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

We will take care of the costs of returning/collecting the goods.

You are only liable for any decrease in value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Please note that there are some legal exceptions to the right of withdrawal and therefore some items cannot be returned or exchanged. We will let you know if this applies to your particular case.

9. Sending ideas

Please do not submit any ideas, inventions, works of authorship or other information that could be considered your own intellectual property and that you would like to submit to us, unless we have first signed an agreement regarding intellectual property or a non-disclosure agreement. If you communicate this to us in the absence of such a written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

10. Termination of use

We may, in our sole discretion, at any time modify or discontinue access, temporarily or permanently, to the Website or any Services on the Website. You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of your access to or use of the Website or any Content you may have shared on the Website. You will not be entitled to any compensation or other payment, even if certain features, settings and/or any Content you have contributed or relied upon are permanently lost. You must not circumvent or avoid, or attempt to circumvent or avoid, any access restriction measures on our Website.

11. Warranties and liability

Nothing in this section shall limit or exclude any warranty implied by law which it would be unlawful to limit or exclude. This website and all its content are provided on an "as is" and "as available" basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy or completeness of the Content. We do not warrant that:

• this website or our products or services will meet your requirements;
• This website will be available on an uninterrupted, timely, secure or error-free basis;
• the quality of any products or services purchased or obtained by you through this website will meet your expectations.

Nothing contained on this website constitutes or is intended to constitute legal, financial or medical advice of any kind. If you require advice, you should consult an appropriate professional.

The following provisions of this section shall apply to the maximum extent permitted by applicable law and shall not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or exclude our liability. In no event shall we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or damage to property or data) incurred by you or any third party, arising out of your access to or use of our website.

Except to the extent any additional agreement expressly provides otherwise, our maximum liability to you for all damages arising out of or related to the website or any products or services marketed or sold through the website, regardless of the form of legal action imposing liability (whether in contract, equity, negligence, intentional conduct, tort or otherwise) shall be limited to the total price paid by you to us to purchase such products or services or use the website. Such limit shall apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.

12. Privacy

In order to access our website and/or services, you may be asked to provide certain information about yourself as part of the registration process. You agree that all information you provide will always be accurate, correct and up to date.

We take your personal data seriously and are committed to protecting your privacy. We will not use your email address to send unsolicited messages. Any emails we send to you will only be related to the provision of agreed products or services.

We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Policy. Privacy Statement and our Cookie Policy.

13. Export restrictions / Legal compliance

Access to the Website from territories or countries where the Content or the purchase of the products or Services sold on the Website is illegal is prohibited. You may not use this Website in violation of the export laws and regulations of Spain.

14. Assignment and transfers

You may not assign, transfer or subcontract any of your rights and/or obligations under these Terms and Conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section shall be null and void.

15. Breaches of these Terms and Conditions

Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the Website, contacting your internet service provider to request that they block your access to the Website, and/or bringing legal proceedings against you.

16. Force majeure

Except in the case of obligations to pay money, no delay, failure or omission by either party in performing or observing any of its obligations hereunder shall be deemed a breach of these Terms and Conditions if and for as long as such delay, failure or omission is due to a cause beyond the reasonable control of such party.

17. Compensation

You agree to indemnify, defend and hold us harmless from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for any damages, losses, costs and expenses relating to or arising from such claims.

18. Resignation

Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not operate as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or any Agreement or any part thereof, or the right thereafter to enforce each and every provision.

19. Language

These Terms and Conditions shall be interpreted and construed exclusively in Spanish; Castilian and English. All notices and correspondence shall be drafted exclusively in that language.

20. Complete Agreement

These terms and conditions, together with our privacy statement and our Cookie Policy, constitute the entire agreement between Joan Co Castell and you in relation to your use of this website.

21. Updating these Terms and Conditions

We may update these Terms and Conditions from time to time. It is your obligation to periodically review these Terms and Conditions for changes or updates. The date indicated at the beginning of these General Conditions is the last revision date. Changes to these Terms and Conditions will become effective when such changes are posted on this website. Your continued use of this website following the posting of changes or updates will be deemed notice of your agreement to abide by and be bound by these Terms and Conditions.

22. Choice of law and jurisdiction

These Terms and Conditions shall be governed by the laws of Spain. Any dispute relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Spain. If any part or provision of these Terms and Conditions is held by a court or other authority to be invalid and/or unenforceable under applicable law, that part or provision shall be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions shall not be affected.

23. Contact information

This website is owned and operated by Joan Co Castell.

You may contact us in relation to these Terms and Conditions via our contact page contact.

24. Download

You can also discharge our terms and conditions as a PDF.